Travel & Expense has a new home!

Starting June 3, 2024, all T&E resources are relocating from UPST to the Employee Services Team (EST). Staff who have been on-boarded to Concur should already be using the new site.

Explore the new site for all your travel planning needs and Concur resources.

Southwest Airlines operates more than 4,000 daily nonstop flights, and serves more than 120 destinations throughout the United States, Mexico and the Caribbean.

Southwest Airlines is offering University of Massachusetts System travelers double Rapid Rewards Bonus Points for flights booked through the University's preferred agencies, (Egencia or The Travel Collaborative) for business travel. Earn points by flying with Southwest Airlines®, then use your points any way, any time, with no blackout dates. Plus, points bookings are always fully refundable! Full Rapid Rewards rules and regulations can be found at

Rapid Rewards number must be on the reservation at the time of booking.

Southwest also offers:

  • 1st and 2nd checked bag flies free of charge
  • No change fees
  • If you cancel your trip, you'll receive a credit towards a future flight

Route Map


Enroll into Rapid Rewards