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Departments & Staff

Leadership Team

Name/Title Contact Information
David Cho
Chief Procurement Officer
774-455-8751
dcho@umassp.edu
Jillian Warren
Executive Assistant
774-455-8792
jwarren@umassp.edu
Brian Girard
Director, Procurement Operations
774-455-8752
bgirard@umassp.edu
Mike Durkin
Director, Strategic Sourcing
774-455-8783
mdurkin@umassp.edu
Amanda Onwuka
Director, Service and Quality
774-455-8796
aonwuka@umassp.edu

Procurement Operations

Our Procurement Operations team handle requisitions, purchase order, Bank Card, accounts payable (payment/invoice) and travel & expense processing for the UMass system and our suppliers.

Name/Title Phone
Anna Zuev, Operations Process Improvement Manager 413-545-1434
Name/Title Phone
Lynne Ferrell, Accounts Payable Manager  774-455-8764
Amanda Gordon, Accounts Payable Supervisor 774-455-8772 
Irma Silva, Accounts Payable Clerk 978-934-3516 
Kendra Davis, Accounts Payable Clerk 774-455-8790 
Debra Hight, Accounts Payable Clerk 774-455-8774 
Heather Lourie, Accounts Payable Clerk 774-455-8785 
Kim Martinez, Accounts Payable Clerk 774-455-8791
Paula Cassanelli, Accounts Payable Clerk 774-455-7526
Juanita McKenzie, Accounts Payable Clerk 978-934-3237
Barbara Norton, Accounts Payable Clerk 617-287-5281
Gayle Johnson, Accounts Payable Clerk 413-545-1547
Jacqueline Quinlan, Accounts Payable Clerk 774-455-8782 
Name/Title Phone
Rob Hyde, Travel and Expense Manager 774-455-8775
Wanda Alston, Travel and Expense Specialist 617-281-5124
Lori McKiel, Travel and Expense Specialist 978-934-4727
Robin Read, Travel and Expense Specialist 774-455-8779
Name/Title Phone
BonnieAnne Mathias, Procurement Manager 774-455-8776
Deb Fisher, Procurement Specialist 774-455-8765
Christine Escobedo, Procurement Specialist 774-455-8763
Michael Duquette, Procurement Specialist 774-455-8781
Carol Thurlow, Procurement Specialist 413-545-0364
Angel Falcon, Bank Card Specialist 413-545-1429
Liane Hatch, Bank Card Specialist 774-455-8766

Strategic Sourcing & Supplier Management

This team supports the system with bid execution (sourcing), contract development, and supplier management (diversity, registration, and risk) processes.

Name/Title Phone
John Healey, Contracts Manager 774-455-8789
Elisha Alt, Contract Specialist 774-455-8777
Susan Cone, Contract Specialist 774-455-8771
Pam Giordano, Contract Specialist 774-455-7864
Shelagh Davenport, Contract Specialist  
Name/Title Phone
Charles Kotecki, Strategic Sourcing Specialist 508-523-7529
Eden Medaglia, Strategic Sourcing Specialist 508-523-7555
Jill Lemire, Strategic Sourcing Specialist 774-455-8780
John Almeida, Strategic Sourcing Specialist 774-275-7294
Kalena Wheeler, Strategic Sourcing Specialist  
Michael Boyle, Category Manager 774-455-8770
Jim Novello, Category Manager 774-455-8761
Bill Mannix, Category Manager  
Name/Title Phone
Brian Melanson, Supplier Relationship Manager 774-455-8769
Jan Kozloski, Supplier Relationship Specialist 413-545-3341

Service and Quality

The Service & Quality team supports the system with customer services, data & analytics, procurement technology, training & communication services as it relates to procurement and accounts payable processes.

Name/Title Phone
Michael McGovern, Customer Service Associate 774-455-8793
Caitlyn Millett, Customer Service Associate 774-455-8788
Maria McKinney, Customer Service Associate 774-455-5555
Name/Title Phone
Mike Rizk, Procurement System Specialist 774-455-8768
Neha Ajgaonkar, Data Analyst 774-455-8794
Name/Title Phone
Claudia Cortes, Training and Communications Manager 508-523-7628
Ashley Hunter, Training & Communications Specialist  

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