To enhance our service across the UMass System and streamline support, please note that starting September 1, 2025 we started transitioning away from the email address upst@umassp.edu and replacing it with a&fsupport@umassp.edu.
For customer support, training inquiries, and analytics support, please send your requests directly to a&fsupport@umassp.edu or call (744) 545-8778. We appreciate your patience during this transition.