To enhance our service across the UMass System and streamline support, please note that starting September 1, 2025, the email address upst@umassp.edu will be deactivated and replaced with A&Fsupport@umassp.edu. For customer support, training inquiries, and analytics support, please send your requests directly to A&FSupport@umassp.edu or call (774) 545-8778. We appreciate your patience during this transition.

POSTPONED: BuyWays Scheduled Maintenance

05/20/2025

UPDATE 05/22/25: Jaggaer, the provider of BuyWays, has postponed their planned maintenance for this weekend. We will update you when the new dates are confirmed. Thank you!

ORIGINAL 05/20/25:

The BuyWays system will undergo a planned maintenance and will be temporarily unavailable from Friday, May 23 at 7 PM ET until Monday, May 26, at 11 PM. We recommend that you plan your procurement activities in advance to minimize any disruption this maintenance may cause.

During this downtime, the system will be inaccessible to all users, including suppliers, as Jaggaer (the host of BuyWays) implements a new system update. This update aims to enhance the overall performance and functionality of BuyWays, ensuring a smoother and more efficient experience for everyone.

BuyWays will be fully operational again on Tuesday, May 27, 2025.

Thank you for your understanding, and we apologize for any inconvenience.