As we approach the end of the fiscal year, UMass is working to ensure that all supplier invoices submitted for processing before the end of June are paid in a timely manner. By following these invoice submission guidelines, you'll help us meet our deadline while keeping your payments on track. 

Step 1: Review Your Contract Obligations with UMass

Before submitting any invoices, review your UMass agreement. Ensure you understand:

  • Services or goods you are authorized to invoice for. Only invoice for goods and services that were consumed by UMass before the end of June 2026.
  • Payment terms and conditions outlined in your agreement.

This helps prevent delays and ensures your invoices align with your contract terms and conditions. 

Step 2: Confirm You Have a Valid Purchase Order (PO)

Starting any work or delivering goods without a valid UMass PO will cause significant delays in payment processing. If you don't know your Purchase Order number, contact the UMass department or individual with whom you worked or are working with. 

Step 3: Confirm Your Supplier Profile is Up to Date

The completeness of your information in the UMass Supplier Portal enhances efficiency and effectiveness for both you and the University of Massachusetts.  The information that needs to be always up to date includes:  

  • Legal and remittance addresses
  • Contact information
  • Tax information
  • Payment details
  • and more!  

Remember, if you are updating your legal address, we will need a newly signed or DocuSigned W9 uploaded to your profile. 

Step 4: Submit Complete Invoice Information

Complete invoices help us process payments faster. Ensure your invoice includes:

  • Clear Company Name
  • Remittance Address (matching your contact information registered with UMass)
  • Valid Purchase Order (PO) Number
  • Invoice Number and Invoice Date
  • Amount Due
  • Description of Product or Service Provided
  • Wire Payment Information (for suppliers outside the US)

Email your invoice to invoices@umassp.edu. This ensures your invoice is processed and counted toward the 2026 Fiscal Year End, if appropriate. 

Track Your Payment Status and Get Help

Need to know where your payment stands? Use the UMass Check Payment Status Tool to stay informed.

Please keep in mind that the standard UMass payment term is dependent on the preferred payment option agreed upon with you, the supplier. You may visit the UMass Disbursement Strategy for approved payment options.

Have questions about invoice requirements or contract terms? Reach out to our support team:

For detailed instructions and additional resources, visit the Suppliers Doing Business with UMass webpage.

Thank you for your partnership and cooperation. By following these guidelines, you help us keep operations running smoothly and payments timely.

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