UPST Updates
During October & November of 2022, UPST visited your campuses to hear directly from you on what our priorities should be. Through presentations and break-out sessions we were able to identify key opportunities in the following processes:
- Contract Management
- General Customer Service
- Payments / Invoice Processing
- Requisitions & Purchase Orders
- Supplier Management
- Travel & Expense
Your feedback has been incorporated in our plans and deployments for CY2023, which you will start seeing from January 2023. We thank everyone that attended the various UPST - Campus Engagement Sessions whether in person or virtually.
Our gratitude goes out to the campus A&F teams for not only helping coordinate the logistics, but ensuring that your voices are heard.
Please see the Campus Listening Session summaries below. Please feel free to reach out if you have any questions.
- Amherst Listening Session Summary
- Boston Listening Session Summary
- CWM Listening Session Summary
- Lowell Listening Session Summary