24x7 Operations Center
Ensures service availability and performance through real-time system, security, and transaction monitoring.
Accessibility and Inclusive Design
At the University of Massachusetts, accessibility is everyone's responsibility. We are committed to providing equal opportunities in employment, admission, participation in academic programs, activities, services, and the selection of vendors who provide services or products to the University.
Customer Relationship Management
Develop and deploy customized CRM solutions that provide System office departments with the ability to manage and analyze customer interactions.
Digital Experience and Web Administration
User experience, web design, and technical development services for President’s Office digital products, including websites and email marketing campaigns.
Enterprise Data and Analytics
Enterprise Data and Analytics enables data-driven decisions and the discovery of new insights using leading analytic practices and partnerships across UMass.
Finance and Research Admin Applications
Provides technical development, administration, security, hosting, and support for human resources, financial, and research administrative ERP systems for all UMass campuses.
Identity and Access Management
Implements and supports tools that allow UMass community members to securely log into services and systems.
The UITS information security team provides services and training to keep your data and devices safe.
Facilitates collaboration, knowledge exchange, and shared development by connecting systems across the UMass campuses.
Develops and supports custom applications to expand the capabilities of UMass systems.
Student Information System Administration
Provides technical development, administration, security, hosting, and support for student administration systems.