Implement and support tools that allow UMass to govern identities and create a safe and secure environment to protect IT resources. The end result is that University employees and students can securely access IT services.

Scope of Services

  • Identity Governance – UITS keeps University data secure by managing the life cycle of all University identities by provisioning, maintaining, and removing accounts as needed. This service also grants appropriate entitlements for users.
  • Access Management – UITS supports customers by making it easier and safer to log into systems and services. These include:  
    • Password management 
    • Multi-factor authentication (MFA)
    • Single sign-on (SSO), reduced sign-on (RSO), and federation 


This service is available to the following customers:

  • Amherst
  • Boston
  • Chan Medical School
  • Dartmouth
  • Lowell
  • President's Office