Supporting the UMass mission requires UITS to focus on adaptability and continuous improvement. Our strategic priorities aim to create value for our community, build resilience in the face of uncertainty, and efficiently manage our resources for long-term stability.

Strive for
Service Delivery Excellence

  • Secure & Protect
    UMass information and technology.
  • Cloud-First
    strategy that transforms and evolves.
  • Growth Mindset
    development of our staff and capabilities.



Real time information on Projects and Project Requests is available for licensed users in UMass Projects: