The UITS Automation team is committed to optimizing current operations and charting the path towards a future where AI plays a pivotal role in enhancing UITS' services and capabilities. By eliminating repetitive, time-consuming manual tasks, we aim to improve efficiency and empower employees to focus on more strategic initiatives across the UMass system.
Robots smiling face

Intelligent Automation

The UITS Automation team specializes in developing and implementing AI-driven intelligent automation solutions that adhere to industry best practices, revolutionizing workflows across the UMass President’s Office. Our approach to automation discovery focuses on comprehensive process analysis and workflow optimization, ensuring that we deliver tailored, efficient, and intelligent solutions that maximize operational effectiveness and drive digital transformation.

Cloud icon with arrow facing up in the air

Full Stack Development and Cloud Native applications

The UITS Automation team excels in building custom software solutions and full stack web applications, with a focus on cloud-native architectures that ensure scalability and flexibility. We are dedicated to continuous improvement and the implementation of industry best practices, delivering robust, efficient, and innovative applications that meet the evolving needs of the UMass community while leveraging the latest cloud technologies.

light bulb with circuits within

Emerging Technologies and Innovation

The UITS Automation team serves as a catalyst for innovation, spearheading the adoption and integration of emerging technologies across the UMass President’s Office. By leveraging cutting-edge AI, and automation solutions, we drive digital transformation, enhance operational efficiency, and empower departments to embrace future-ready technologies that propel the university forward in an increasingly digital landscape.

Eligibility

Our services are available to all departments and units within the University of Massachusetts President’s Office. We collaborate with various stakeholders to identify automation opportunities and develop tailored solutions that meet specific needs.

 

Have an idea for automation?

Submit it through the Automation Review Request Form