IT Glossary of Terms

Amherst Campus
 

Boston Campus
 

Central Campus
 

Dartmouth Campus
 

Lowell Campus
 

Worcester Campus
 

An application (by Liaison) used by Lowell GPS
 

Unified Procurement Services Team
 

The degree of business impact that an incident or service request can cause and the timeframe in which it needs to be resolved

define individual PeopleSoft users.
 

User experience (UX) focuses on having a deep understanding of users, what they need, what they value, their abilities, and also their limitations. There are seven key principles that user experience covers - a product should be:
1. Useful: It should be original and fulfill a need
2. Usable: It must be easy to use
3. Desirable: Image, identity, brand, and other design elements are used to evoke emotion and appreciation
4. Findable: It needs to be navigable and locatable onsite and offsite
5. Accessible: It needs to be accessible to disabled people 
6. Credible: Users must trust and believe what you tell them
7. Valuable - it must contribute to the bottom line and improve customer satisfaction."
 

perceived benefit or worth that a product, service, or experience provides to an individual or organization
 

The 1st step in any project is to identify the Value Statement, a simple statement explaining the justification for the project visible to all project stakeholders.
 

Visual Basic, originally called Visual Basic .NET, is a multi-paradigm, object-oriented programming language, implemented on .NET, Mono, and the .NET Framework. Microsoft launched VB.NET in 2002 as the successor to its original Visual Basic language, the last version of which was Visual Basic 6.0
 

The issue was resolved by the vendor or supplier of the product or service in question.

The issue has been identified as a feature request or bug by the vendor.

A hidden, self-replicating section of computer software, usually malicious logic, that propagates by infecting - i.e., inserting a copy of itself into and becoming part of - another program. A virus cannot run by itself; it requires that its host program be run to make the virus active.
 

A weakness in system security procedures, system design, implementation, internal controls, etc., that could be exploited to violate the system security policy.
 

Waterfall project management is a linear form of project management in which each step of the project is dependent on the previous step. The waterfall model often involves a large amount of planning before the execution begins to ensure that all dependencies are accounted for. The waterfall model is often visualized in a Gantt chart.
 

Work breakdown structure 
 

web server receives application requests from the web environment (internet and intranet) and forwards the requests to the Oracle Jolt port on the application server. A collection of PeopleSoft servlets running on the web server handle incoming requests.
 

A technology that enables communication and interaction between different software applications over the internet using standard protocols and formats such as XML or JSON.
 

A Web service is a method of communication between two electronic devices over a network. It is a software function provided at a network address over the Web with the service always-on as in the concept of utility computing. Many organizations use multiple software systems for management.
 

Describe the hardware, software, system architeture or combination that will be subjected to change.

A page that may be displayed when accessing a multi-campus application such as HR-Direct. By selecting the campus, the user is transferred to their affiliated campus for subsequent authentication. 
 

UMBOS refers to Campus Solutions as WISER
 

processes that involve multiple users and the routing of data between the users.
 

A worklist is a standard PeopleTools grid. Therefore, the user can use grid personalization features to order and sort columns. When work is routed to a PeopleSoft user, it is put in the user's worklist. To work on an item, the user selects it from the worklist and is presented with the appropriate page to begin work.
 

A computer program that can run independently, can propagate a complete working version of itself onto other hosts on a network, and may consume computer resources destructively.
 

Worcester Student Application - PeopleSoft Student system for Medical School