Welcome to the IT Glossary of Terms. We value clear communication and collaboration, offering support to newcomers and seasoned professionals alike. The comprehensive glossary decodes technical jargon, providing clear definitions and insights. Your input is crucial in enhancing this resource. Have a suggestion? Suggest a new glossary term here.
Term Definition Category
Normal Change controls

This includes any planned change not specifically defined under Routine Changes. Completed change control documentation must be submitted a minimum of five calendar days in advance of the requested change date. These are either completed in pre-existing maintenance windows or during a time pre-negotiated and approved by the business. Unless specifically negotiated and approved by the business, these changes should not happen during the business day. These changes must be approved prior to implementation by the Change Owners manager or designee. The change owner and internal approver cannot be the same person. Except in the cases noted below under Emergency Changes, changes should never be performed without the appropriate approval. One change to one release/major project is adequate unless audit requirements necessitate separation. In this case, the project manager/manager creates the change.

Change Management
Now Dashboard

UMLOW Student Portal -- this has calls for students to register for classes without going to the Campus Solutions Student Center
 

Student Administration
NSC

National Student Clearinghouse -- compliance files (enrollment and degree) are submitted to NSC to be delivered to NSLDS (the federal agency). NSC also offers other services like electronic transcripts, degree and enrollment verifications and research services.
 

Student Administration
NSC

National Student Clearinghouse -- compliance files (enrollment and degree) are submitted to NSC to be delivered to NSLDS (the federal agency). NSC also offers other services like electronic transcripts, degree and enrollment verifications and research services.
 

Release Management & QA
NSLDS

National Student Loan Data System -- DOE agency -- Financial aid Compliance
 

Student Administration
Oauth

OAuth is an open standard for access delegation, commonly used as a way for internet users to grant websites or applications access to their information on other websites but without giving them the passwords.
 

Development
OAuth (Open Authorization)

An open standard for authentication and authorization, allowing secure access to resources on behalf of a user without sharing their credentials. OAuth is commonly used in integrations that require user authentication.
 

Integration
Operation

An operation represents a specific action performed on a connector, such as creating a record, querying a database, or invoking a web service.
 

Integration
Organizational Change Management

The process of guiding organizational change to a successful resolution, and it typically includes three major phases: preparation, implementation, and follow-through.

Change Management
Outage

A period of time during which a system, service, or product is unavailable or not functioning as expected.

Case Management
Owner

The person accountable for working the case until it is satisfactorily closed/cancelled or transferred

Case Management
Pages

Pages are the primary graphical interface by which you access the data in your PeopleSoft application. In many cases, these pages are representations of rows of data in the database tables.
 

PeopleSoft
Pen Testing

A penetration test, also called a pen test or ethical hacking, is a proactive cybersecurity technique that organizations use to identify, test and highlight vulnerabilities in their security posture. Testers mimic the strategies and actions of an attacker to evaluate the hackability of an organization's computer systems, network or web applications. Organizations can also use pen testing to evaluate their adherence to compliance regulations.
 

Identity Management & Security
PeopleSoft

Oracle’s suite of software. UITS uitlizes Oracles human resource management systems (HRMS), financial management solutions (FMS) and student administration system.
 

Release Management & QA
PeopleSoft Classic

PeopleSoft Classic User Interface, which was designed to be used on a laptop and desktop. This interface was previously known as PIA (PeopleSoft Internet Architecture). 
 

PeopleSoft
PeopleSoft Fluid

PeopleSoft Fluid User Interface, which was designed to be used on mobile devices, but can also be used on a laptop and desktop.
 

PeopleSoft
PeopleSoft Process Scheduler

PeopleSoft Process Scheduler is a centralized tool that enables application developers, system administrators, and application users to manage PeopleSoft batch processes.
 

PeopleSoft
PeopleSoft Query

PeopleSoft Query is an end-user reporting tool. You use queries to retrieve information from the database to a web interface.
 

PeopleSoft
Performance Monitoring

The process of tracking, measuring, and analyzing the performance and behavior of integrated systems and applications, enabling optimization and troubleshooting.
 

Integration
Performance Testing

Performance Testing is a type of software testing to ensure software applications will perform well under their expected workfload.
 

Release Management & QA
Permission lists

Permission lists are where the security really happens. They provide access to menus, components and pages and a host of other security including PeopleTools, Process security, Component Interfaces, Web Libraries, Web Services, Personalisations, Query and Mass Change.
 

PeopleSoft
Permission lists

are groups of authorizations assigned to roles.
 

Finance System
PERT

Program evaluation review technique 
 

Common Acronyms
PHIRE

Migration tool used for PeopleSoft code migrations
 

Release Management & QA
Phishing

The fraudulent practice of sending emails or other messages purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers.
 

Identity Management & Security
PHP

PHP is a general-purpose scripting language geared towards web development. It was originally created by Danish-Canadian programmer Rasmus Lerdorf in 1993 and released in 1995. The PHP reference implementation is now produced by the PHP Group.
 

Development
Physical Inventory

is a process where a business physically counts its assets.
 

Finance System
PIA

PeopleSoft Pure Internet Architecture or PIA is PeopleSoft's 4 Tier mode. The client here is the web browser which connects to the web server. The webserver connects to the Application Server which in turn talks to the Database server.
 

Release Management & QA
PMO

Project Management Office. 
 

Common Acronyms
Portfolio Management (PPM)

Project portfolio management (PPM) is the process of creating a centralized portfolio of many different projects. This allows you to get more insight across a few different projects so you can see how your team's daily work connects to business goals.
 

Project Management Office