IT Glossary of Terms
Term | Definition | Category |
---|---|---|
Combination Edits | Controls which chartfield values can or cannot be used with journals online. Included in the Journal Edit Options for ACTUALS ledgers by Business Unit. Ex EXP_PROG requires all expense accounts (7%) include a program code. If the rule is violated, the journal edit status will be 'E' and the error will include the combo edit rule it violates. |
Finance System |
Component | A PeopleSoft Component is a collection of pages which are logically grouped. |
PeopleSoft |
Confidentiality | Confidentiality is the need to ensure that information is disclosed only to those who |
Identity Management & Security |
Connector | A pre-built integration component in Boomi that allows you to connect to a specific application, database, or technology. Connectors simplify the integration process by providing out-of-the-box connectivity. |
|
Contingency Plan | A contingency plan is a plan set in place in the event that your original plan doesn't go quite right. A contingency plan is a pre-set Plan B in project management. Contingency plans are often used for larger, more complex projects and initiatives to ensure that everything goes smoothly - even if there’s a smaller hiccup in the execution process. |
Project Management Office |
CourseWizard | UMBOS webpages that present catalog and class information to students |
Student Administration |
CPM | Critical Path Method |
Common Acronyms |
Critical | Has the potential to cause a major disruption to business operations or to put the safety of people or property at risk. It should be resolved as soon as possible |
Case Management |
Critical Path | the series of activities which determines the earliest completion of the project. The critical path will generally change from time to time as activities are completed ahead of or behind schedule. |
Project Management Office |
CRM | Customer Relation Manager |
Common Acronyms |
CSS | Cascading Style Sheets is a style sheet language used for describing the presentation of a document written in a markup language such as HTML or XML. CSS is a cornerstone technology of the World Wide Web, alongside HTML and JavaScript. |
Development |
Customer | primary recipients of the benefits provided by a service and are typically the focus of a service provider's efforts to ensure satisfaction and meet their needs. |
Service Delivery |
Customer deferred | Customer has decided to defer this request. |
Case Management |
Customer deferred | The Customer has decided to defer this request. |
Case Management |
Customer solved | The customer was able to resolve the issue on their own, either with the help of documentation or by finding a workaround. |
Case Management |
Customer unresolved | The issue still exists but the customer no longer wants resolution. |
Case Management |
CWR | Contingent Worker |
Common Acronyms |
CX | Customer Experience (CX) combines the perceptions, feelings, and beliefs that your brand has created for customers throughout the entire customer’s journey. It encompasses more than just their experience with your products, but also their overall experience interacting with your organization (customer support, communications, etc.). |
Common Acronyms |
Dashboards | Classic homepages and dashboards are PeopleSoft pages that aggregate and display pagelets that share some common or similar purpose. Tiles are the PeopleSoft fluid user interface equivalent of pagelets. The intent is that they are a destination for viewing analytics |
PeopleSoft |
Data Integration | The process of combining data from multiple sources or systems into a unified view or dataset, ensuring consistency and accessibility for analysis or business processes. |
Integration |
Data Mapping | The process of defining how data elements from one system correspond to data elements in another system, enabling the transformation and transfer of data between them. |
Integration |
Data Transformation | The process of converting data from one format or structure to another, often required when integrating systems with different data models or schemas. |
Integration |
DDL | Data Definition Language (DDL) is a subset of SQL. It is a language for describing data and its relationships in a database. |
Development |
Definition of Done | an agreed-upon set of items that must be completed before a project or user story can be considered complete. |
Project Management Office |
Degraded Performance | A reduction in the quality or speed of an IT service. |
Case Management |
Deliverable | any item that is produced as a result of a project. |
Project Management Office |
Denial of Service | A denial-of-service (DoS) attack is a tactic for overloading a machine or network to make it unavailable. Attackers achieve this by sending more traffic than the target can handle, causing it to fail—making it unable to provide service to its normal users. |
Identity Management & Security |
Dependencies | A relationship between tasks based on their sequence. Dependent tasks require one or more other tasks to be completed or started before the team can start work on them. |
Project Management Office |
Depreciation | allocates the cost of an capital asset over its life. |
Finance System |
Disaster Recovery Plan (DRP) | "A Disaster Recovery Plan is the process of recovery of IT systems in the event of |
Identity Management & Security |