IT Glossary of Terms

Include a description of the outcome, validation status, and details about this change.

Include a description of the outcome, validation status, and details about this change.

A relational database system
 

A way of categorizing and managing an incident or it service request based on the criticality or the level of disruption (impact) as well as the timeframe

the root cause of one or more incidents. 
 

Bank Card Purchases
 

In Boomi, a process defines the integration workflow and logic. It consists of various components such as connectors, data transformations, decision points, and error handling.
 

The process of deploying integration processes from the development environment to a production or execution environment in Boomi.
 

The act of running an integration process. Boomi provides options to manually trigger process execution or set up schedules for automated execution.
 

The visual representation of an integration process in Boomi. It shows the sequence of steps, connectors, and data transformations involved in the integration.
 

A number assigned by the system to elements processed by eligibility group
 

The Process Monitor allows you to review the status of any scheduled or running processes
 

Boomi provides reporting capabilities to monitor the execution and performance of integration processes. It allows you to track metrics, errors, and other relevant information.
 

Boomi's feature that enables you to dynamically route messages to different integration processes based on specific conditions or criteria.
 

A tangible item that can be offered to customers as a solution to meet their needs or requirements.

A product evaluation facilitates the selection of a product based on performance against required features as outlined in the initial product MoSCoW requirements gathering.
 

Program managers oversee interconnected projects that are complementary to one another and that ultimately build and contribute to larger, longer-term business objectives. Program managers outline a program’s strategy and its objectives and oversee a list of dependent projects that are needed to reach the program’s goals.
 

a Temporary organization formed to create a strategic product or service.  A project concludes when the product or service has been delivered and project resources have been released.
 

A Project Administrator works closely with the Project Managers to facilitate the mechanics of the project lifecycle. The Project Administrator is responsible for ensuring project documentation is current and up-to-date.
 

A project budget is the set amount of resources you're able to use for a specific project. A project budget can be set in hours, like in the agency world, or dollar amoun
 

A project change requiest is a document to be used to request a change to the project. Once accepted by key stakeholders then changes should be recorded in a change log and progressed throughout the project lifecycle
 

Defines project goals, outcomes and scope. 
 

This communication plan is a created to clarify and set expectations for project stakeholders for what should be communicated, how frequently, to whom, by whom, and in what format. Not only does that allow for more efficient communication, it also removes ambiguity on who should be communicating what communication. A Project Communication is typically acompanied by a RACI
 

A project customer is the person (or team) that benefits from the product or service delivered by the project. The customer influences the allocation of project resources.
 

 A Center of Excellence for project management best practice offering guidance, resources, and oversight on the project lifecycle from product conception through to transition into the live environment. The PMO provides support, processes, and tools to UITS to facilitate value delivery whilst minimizing risk
 

The Project Manager is accountable for ensuring the project meets its’ objectives. Using proven best practices and frameworks the PM will manage the performance of all stakeholders and resources required to ensure the project deliverable is achieved and the project is closed successfully.
 

A project objective is the goal you set to achieve by the end of a specific project. This is the main reason why a project is happening. A project objective could be a tangible finished asset, such as a new product, or it could be a specific goal you want to accomplish.  
 

A project plan (or project management plan) is a detailed map of all of the elements your team needs to accomplish to reach your project's goals. Project plans are important because they set the stage for an entire project. This project management plan provides direction to every single person working on the team to help maintain accountability. The project plan is the main source of truth for every team member involved. If there’s any question, the project plan is the go-to source for information.
 

Ensures that accurate and up-to-date records are kept of all IT projects. The Project Portfolio Manager will work closely with IT management, project managers, and university stakeholders to ensure that UITS projects are managed throughout their lifecycle. 
 

An advisory group of PMO stakeholders that ensure projects proposals will meet UMass objectives and value delivery prior to approval as a project.