Most staff access Zoom with the installed Zoom client on their desktop computers though it is also possible to login without a client as well.
Key Features
Eligibility
Available only to the President's Office.
How to Access Zoom
- If this is your first time logging in, create your account by navigating to Zoom
- Select the Sign In button (the Secure Access Login page will open)
- Enter your UMass Credentials and login
Meeting Summary with Zoom AI
Meeting Summary with Zoom AI is available to President's Office employees by request. The feature uses AI to generate a meeting summary and identify key discussion points and next steps.
Before requesting access:
- Discuss your planned use of Meeting Summary with your manager.
- Complete the required Meeting Summary training.
- Review the Zoom AI Meeting Summary Usage Guidance and the UMPO AI Acceptable Use Guidelines.
- Submit the access request form provided at the end of the training.
- Meeting Summary is not automatically enabled for all Zoom users. Access is granted after the required training and request process are completed.

Important Note About Storing Zoom Meeting Data
Records created, received, or maintained through this software system may be subject to public disclosure under applicable public records laws. Review our record management responsibilities and best practices.
Knowledge Articles
Search the Help community for Knowledge articles about Zoom.
Resources provided by Zoom
Explore Zoom Product Support Articles
Have a product-related question? Check out Zoom's Product Support articles before contacting the Help Desk.