PMO Values

We believe that effective project management is critical to the success of IT projects, and we are committed to creating a supportive environment that enables project managers and project teams to deliver successful outcomes. 

We value:

• A “Customer 1st” focus: With value to our University of Massachusetts customers always at the center of everything we do.
• Collaboration and teamwork: We believe that collaboration and communication are essential to project success. We pull together diverse project teams from all stakeholder environments and ensure that we are all aligned and working towards a common goal.
• Best practice and professionalism: With foundation in a number of best practice approaches our scalable project management process offers a flexible framework and a professional approach to meet your needs.
• Transparency and accountability: Successful projects demonstrate transparency with all stakeholders involved in defining and executing the entire lifecycle of the project. Our project teams hold each other accountable for success.
• Flexibility over rigidity: Every project is unique there is no “one size fits all” approach to managing a project. We work with all stakeholders to adapt our approach to meet the needs of each project.
• Continuous improvement and innovation: We can always do better. In our project management approach we reflect on each project to identify successes and opportunities for improvement. We continually assess our performance in delivering value and look for opportunities to innovate and optimize our processes.

The UITS PMO is committed to supporting the organization's IT projects to achieve their full potential. We creative a supportive project management environment that establishes a culture of excellence and adds value to UMass.