Brightcove is used by the President's Office as our video storage and management platform. University staff can upload a video file once and then create multiple versions of the video to deliver high quality content to a viewer regardless of their data connection speed or device. You can view analytics on how much reach your videos are having from how many plays to how much of the video people watched. Brightcove also provides staff with the ability to integrate closed captions into a video, rather than embedding open captions; the use of closed captions is critical as it ensures the format of the captions can be customized by the deaf and hard of hearing community.
Getting Support
Responsible Department: UITSProduct Team: Customer Relationship Management and Digital Experience
The best way to get support quickly is to create a support case. Cases will be routed to the correct team automatically.
Eligibility
Employees at Amherst, Boston, Dartmouth, Lowell and the Office of the President.
Available Features
- Upload video files into Brightcove making them accessible on UMass websites and mobile devices.
- Easily integrate captions into your videos via 3Play Media.
- Edit our videos within the Brightcove video editing tool.
- Get analytics and engagements reports on videos.