During Travel

UMass subscribes to Healix Sentinel for risk alerts and emergency notifications for University Travelers. Travelers can receive emergency notifications based on their location or travel itinerary through the Healix Travel Oracle app.  

Travelers can also access emergency medical services through this app by clicking on the "Emergency Services" button.  This feature directly contacts the UMass international travel insurance emergency services provider.

To access emergency alerts and services:

1. Download the Healix Travel Oracle App from the Apple or Google stores
2. Create an account by clicking "Register"

• Use your UMass email address
• Enter the UMass policy number (please contact travelexpense-services@umassp.edu to obtain the policy number)

3. Allow notifications
4. For most precise notifications, turn on location services

More detailed instructions can be found here. This link requires UMass login authentication. 

To access emergency services through UMass' travel accident and sickness insurance provider (International SOS), click on the Emergency Assistance button in the Healix Travel Oracle app or call +1-215-942-8478 directly.  Additional information on travel accident and sickness insurance coverage can be found here.   . 

Receipts can be uploaded right into the Concur Expense app. For additional resources related to Concur Expense, please visit the Concur Resources and Job Aids page.