About the Digital Accessibility Training and Standards
Accessibility is an essential skill for anyone to learn and is critical to consider with all forms of digital content, including email, digital documents, data analytics, website content, and social media posts. The resources below provide you with best practices on accessible content, design, development, and procurement.
General Training Courses and Checklists
Product/Service | Course | Interactive Checklist |
---|---|---|
Drupal (Website Content) | Create Accessible Web Content | Accessible Web Content Checklist |
Microsoft Excel | Create Accessible Excel Spreadsheets | Accessible Excel Spreadsheet Checklist |
Microsoft Outlook | Write Accessible Emails | Accessible Email Checklist |
Microsoft PowerPoint | Develop Accessible Presentations Deliver Accessible Presentations | Accessible Presentations Checklist |
Microsoft Word | Create Accessible Word Documents | Accessible Word Document Checklist |
Salesforce | Create Accessible Knowledge Articles | |
Slack | Create Accessible Slack Posts | Accessible Slack Posts Checklist |
Social Media | Create Accessible Social Media Posts | Accessible Social Media Checklist |
Video | Introduction to Video Accessibility | Accessible Video Checklist |
Adobe PDF Remediation
- President's Office PDF Remediation Guide
- Creating Accessible PDFs LinkedIn Learning Course (8 Hours and 16 minutes)
- Advanced Accessible PDFs LinkedIn Learning Course (6 Hours and 46 minutes)
Additional Document Resources
Website Development and Content Best Practices

Create accessible web content
This checklist is for anyone managing UMass President's Office web content.

Develop accessible code and design
Anyone that develops code or designs for products and services at the university should refer to these standards.

Develop accessible training content
Learn how to develop accessible training documents and how to deliver inclusive training courses.
Third-Party Product Procurement and Testing Processes
Purchase accessible products and services
Learn about the accessible procurement process and integrate it into your department's digital products and services purchasing process.
Third-Party Product Accessibility Testing Process Guide
Learn about the third-party product testing process, including roles and responsibilities, the accessibility testing process flow, and the critical issue escalation process.