Did you know that Buddy, our AI assistant in Procurement, handles about 30% of all inquiries at the UPST Contact Center? Buddy represents our team's commitment to innovation and excellence in customer service. Whether it’s day or night, on a weekday or weekend, Buddy is always ready to help. Available 24/7, he provides immediate responses to questions about payment status, job aids, commodity codes, and more.
See Buddy in action below:
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