Customer Relationship Management

Develop and deploy customized CRM solutions that provide System office departments with the ability to manage and analyze customer interactions.

Scope of Services

  • Utilize community-driven website content, including robust, searchable knowledge articles and provide customers with a portal for monitoring their support requests.
  • ManageĀ case management through Salesforce Service Cloud.
  • Modernize tools and business processes using Salesforce and Heroku.

Eligibility

This service is available to the following customers:

  • President's Office

Request this Service

Request this service by completing the support case form.