Develop and deploy customized CRM solutions that provide System office departments with the ability to manage and analyze customer interactions.
Scope of Services
- Utilize community-driven website content, including robust, searchable knowledge articles and provide customers with a portal for monitoring their support requests.
- Manage case management through Salesforce Service Cloud.
- Modernize tools and business processes using Salesforce and Heroku.
This service is available to the following customers:
- President's Office