View and Edit Requests through a Public Records Database Email Notification

  1. When you receive an e-mail notification for a new request, click the link underneath the "The results of this submission may be viewed at" section.  You will be prompted to log in to the Records Administrator Portal.  Use your day-to-day campus credentials to login. The new request will open in view mode.
  2. Click the Edit tab on the top right corner of the submission.
  3. Edit Mode will open.  Scroll down to apply changes to the Records Administrator Updates section (i.e., Response Status, Date on which a response was provided to the requestor, etc.).
  4. Click the Save button.  You will be returned to View mode for the submission. 
  5. If you are completed with all request updates, you can close out the browser tab. 
  6. If you'd like to access additional records, you can scroll down and select your campus-specific portal view.

Access and Edit Requests through the Admin Portal

  1. Navigate to the Public Records site (https://www.umassp.edu/public-records) and click the Staff Training & Resources menu item.
  2. Scroll down to the Records Administrators section and click the Public Records Administrator Portal.  You will be prompted to log in with your day-to-day University credentials. 
  3. Once logged in, feel free to save the Portal landing page (or your campus-specific view) as a favorite.
  4. Click your campus view to access your campus Active Public Records Requests link.  The Active Public Records page will open.
  5. Click the Edit link to the right of the request you'd like to edit.
  6. Apply edits to the request.
  7. Scroll down and click the Save button.  You will be redirected to a view of the submission.  Scroll down and click your campus under the Public Administrator section to return to your active requests.