At UMass, invoices with complete information play a crucial role in ensuring smooth and timely processing of payments. To help you avoid delays and maintain efficient operations, please review the following essential guidelines for submitting your invoices. Remember, before submitting an invoice, except for genuine emergencies, all services and goods must always be authorized by an approved Purchase Order (PO). Starting any work or delivering goods without a valid UMass PO will cause significant delays in payment processing. If you don’t know your Purchase Order number, please contact the UMass department or individual with whom you worked.
Invoice Submission Requirements
Please make sure your invoice includes all the necessary details, including:
- Clear Company Name
- Remittance Address (matching your contact information in the UMass Supplier Portal)
- Valid Purchase Order (PO) Number
- Invoice Number and Invoice Date
- Amount Due
- Description of Product or Service Provided
- Wire Payment Information (for Suppliers outside the US)
Invoices with complete information should be sent directly to: invoices@umassp.edu.
Additional Resources
- Tracking Payment Status: Use the UMass check payment status tool to stay informed.
- Need Help or Have Questions: Detailed instructions and additional resources are available on the Suppliers Doing Business with UMass webpage.
- Request Help: Reach out anytime to: A&FSupport@umassp.edu.
Thank you for your partnership and cooperation. By following these guidelines, you help us keep operations running smoothly and payments timely.