Ensure any documents shared are accessible

Complete Microsoft's Accessibility Training

Ensure documents are created with document accessibility best practices in mind. There are knowledge base articles for each type of document (PowerPoint, Word, Excel).

• Microsoft Word Video Series
• Microsoft PowerPoint Videos Series
• Microsoft Excel Video Series

Use PDFs Sparingly 

PDFs require extra tagging for screen reader users and prevents low vision users from resizing text for large font printing purposes, so where possible, you should keep the document in the source format. If your document needs to be published in PDF format, you should submit a case to the Digital Experience team to get it remediated by a third party PDF remediation company. 

Should Your Document Be a Document?

You should also always ask yourself whether a document should be a document. Would it be better served to all audiences as an html page, whether a news story, a knowledge article, or a general web page?