Welcome to the Training Services support page. Here, you will find valuable resources and information about training. This includes options for training courses, schedules, system access information, and course registrations, along with additional support available to you.
Need Support?
- Case Management Self-Service
- Use our Request Assistance Form
- Email: A&FSupport@umassp.edu
- Phone: (774) 545-8778
BuyWays (UPST) and Concur (T&E) System Trainings
| Course Name | System | Type | When | Who Should Attend | Registration | Training Materials |
|---|---|---|---|---|---|---|
| BuyWays Shopper / Requisitioner | BuyWays | Instructor Led, Virtual | Bi-weekly | This training is required to gain access to BuyWays as a Shopper or Requisitioner. Topics include:
| Register for BuyWays Shopper / Requisitioner | |
| BuyWays Approvers | BuyWays | Instructor Led, Virtual | Monthly | This training is required to gain access to BuyWays as an Approver. Topics include:
| Register for BuyWays Approvers | |
| BuyWays Supplier Request | BuyWays | Instructor Led, Virtual | Monthly | Learn how to submit Supplier Request Forms in BuyWays to add new suppliers or update existing supplier information. Topics include:
| Register for BuyWays Supplier Request | |
| BuyWays Change Request, Direct Payment, and Blanket Orders | BuyWays | Instructor Led, Virtual | Monthly | Learn how to manage common purchasing transactions in BuyWays. Topics include:
| Register for BuyWays Change Request, Direct Payment, and Blanket Orders | |
| BuyWays Contract Request | BuyWays | Instructor Led, Virtual | Monthly | Learn when a contract is required and how to submit a contract request in BuyWays. Topics include:
| Register for BuyWays Contract Request | |
| Concur Travel & Expense | Concur | Instructor Led, Virtual | Bi-Weekly | Learn how to use Concur to manage travel requests and business expenses in accordance with UMass Travel and Business & Travel Expense (BTE) policies. Topics include:
| Register for Concur Travel & Expense | Concur Travel & Expense |
| Concur Approver | Concur | Instructor Led, Virtual | Monthly | Learn how to review and approve travel requests and expense reports in Concur while ensuring compliance with UMass Travel and Business & Travel Expense (BTE) policies. Topics include:
| Register for Concur Approver | Concur Approver Training |
BuyWays Access
Visit Accessing BuyWays to learn more about available roles and how to get access to BuyWays and PeopleSoft. Once you have access to the system, bookmark the UMPO Administration and Finance System Catalog.
Office Hours
Procurement Office Hours
- When: Tuesdays from 11 AM - 12 PM
- Where: Zoom, Meeting ID: 932 0582 0777
- Who Attends: Representatives from Accounts Payable, Bank Card, Contracts, Requisitions & Purchase Orders, Supplier Relationship Management, and Travel & Expense will be available to speak with you.
Concur Office Hours
- When: Mondays, 3pm to 4pm
- Where: Zoom, Meeting ID: 917 7922 3290
- Who Attends: Representatives from the Travel & Expense team will be available to speak with you.
Additional Training Resources and Support
Training Accommodations and Custom Requests
UMass recognizes that individuals, teams, or departments may require an accommodation or custom training to best attend the training. Please email the Training team to request an accommodation or custom training.
Resources, Forms, & Job Aids
Access a searchable database of common resources, including forms, reference guides, videos, and job aids to assist you.
Knowledge Base
Visit the President's Office Help Community (Knowledge Base) to find all available resources, including Frequently Asked Questions and Job Aids.