Welcome to the Training Services support page. Here, you will find valuable resources and information about training. This includes options for training courses, schedules, system access information, and course registrations, along with additional support available to you.

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BuyWays (UPST) and Concur (T&E) System Trainings

Course NameSystemTypeWhenWho Should AttendRegistrationTraining Materials
BuyWays Shopper / RequisitionerBuyWaysInstructor Led, VirtualBi-weekly

This training is required to gain access to BuyWays as a Shopper or Requisitioner. Topics include:

  • Set up your BuyWays user profile and defaults.
  • Shop from punchout catalogs.
  • Create, assign, or submit catalog and non-catalog requisitions and blanket orders.
  • Submit Supplier Request Forms to add or update suppliers in BuyWays.
  • Track supplier requests using the Supplier Requester Dashboard.
Register for BuyWays Shopper / Requisitioner 
BuyWays ApproversBuyWaysInstructor Led, VirtualMonthly

This training is required to gain access to BuyWays as an Approver. Topics include:

  • Review requisitions, Purchase Order change requests, vouchers/invoices, Bank Card forms, contract requests, and contracts.
  • Assign, forward, approve, reject, or return transactions within BuyWays.
    Monitor and manage approval queues.
Register for BuyWays Approvers 
BuyWays Supplier RequestBuyWaysInstructor Led, VirtualMonthly

Learn how to submit Supplier Request Forms in BuyWays to add new suppliers or update existing supplier information. Topics include:

  • When a Supplier Request is required.
  • Completing and submitting Supplier Request Forms.
  • Understanding the supplier registration process.
  • Tracking request status through the Supplier Requester Dashboard.
Register for BuyWays Supplier Request 
BuyWays Change Request, Direct Payment, and Blanket OrdersBuyWaysInstructor Led, VirtualMonthly

Learn how to manage common purchasing transactions in BuyWays. Topics include:

  • Creating Purchase Order Change Requests for existing purchase orders.
  • Entering Direct Payment requests for approved categories.
  • Creating and managing Blanket Orders.
  • Understanding when to use each transaction type.
Register for BuyWays Change Request, Direct Payment, and Blanket Orders 
BuyWays Contract RequestBuyWaysInstructor Led, VirtualMonthly

Learn when a contract is required and how to submit a contract request in BuyWays. Topics include:

  • Determining when a contract request is needed.
  • Creating and submitting contract requests and amendments.
  • Providing required documentation and information.
  • Tracking contract requests through the Contract Requester Dashboard.
Register for BuyWays Contract Request 
Concur Travel & ExpenseConcurInstructor Led, VirtualBi-Weekly

Learn how to use Concur to manage travel requests and business expenses in accordance with UMass Travel and Business & Travel Expense (BTE) policies. Topics include:

  • Understanding the Travel Policy and Business & Travel Expense (BTE) Policy.
  • Updating your user profile and assigning delegates.
  • Creating Pre-Travel Authorization Requests and submitting requests that require additional approvals.
  • Creating and submitting Expense Reports. And adding and allocating expenses.
Register for Concur Travel & ExpenseConcur
Travel & Expense
Concur ApproverConcurInstructor Led, VirtualMonthly

Learn how to review and approve travel requests and expense reports in Concur while ensuring compliance with UMass Travel and Business & Travel Expense (BTE) policies. Topics include:

  • Understanding approver responsibilities and approval workflows.
  • Assigning delegate approvers.
  • Reviewing, approving, or returning Requests and Expense Reports in accordance with UMass Travel and Business & Travel Expense (BTE) policies.
Register for Concur ApproverConcur
Approver Training

BuyWays Access

Visit Accessing BuyWays to learn more about available roles and how to get access to BuyWays and PeopleSoft. Once you have access to the system, bookmark the UMPO Administration and Finance System Catalog.

Office Hours

Procurement Office Hours

  • When: Tuesdays from 11 AM - 12 PM
  • Where: Zoom, Meeting ID: 932 0582 0777
  • Who Attends: Representatives from Accounts Payable, Bank Card, Contracts, Requisitions & Purchase Orders, Supplier Relationship Management, and Travel & Expense will be available to speak with you.

Concur Office Hours

  • When: Mondays, 3pm to 4pm
  • Where: Zoom, Meeting ID: 917 7922 3290
  • Who Attends: Representatives from the Travel & Expense team will be available to speak with you.

Additional Training Resources and Support

Training Accommodations and Custom Requests

UMass recognizes that individuals, teams, or departments may require an accommodation or custom training to best attend the training. Please email the Training team to request an accommodation or custom training.

Resources, Forms, & Job Aids

Access a searchable database of common resources, including forms, reference guides, videos, and job aids to assist you.

Knowledge Base

Visit the President's Office Help Community (Knowledge Base) to find all available resources, including Frequently Asked Questions and Job Aids.