Facilities & Operations
Visitor and Guest Information
Our regular office hours are 8:30 am – 5:00 pm. Parking is available to all visitors at no cost. Visitors to the South Street facility should park in the designated visitor parking area located on the left hand side of the parking lot outside the main entrance. UMass employees that are enrolled in a campus parking program and have a parking sticker or tag on their car should park in an unreserved parking spot (unmarked parking spot).
All UMass employees are allowed access to the building as long as they show security a UMass ID. Employees that do not have a UMass ID should follow the visitor sign in process.
Non-affiliated visitors are required to show a form of identification and sign in with security at the front desk. Security will provide a visitor badge and direct guests to their meeting location or to the System Office reception area on the fourth floor. Please note for larger meetings non-UMass visitors should be registered with security in advance. Please email the administrative services team to coordinate.
Our full service cafeteria is located on the second floor and is managed by Sodexo. The cafeteria is open Monday through Friday, 7:00 am – 2:30 pm and offers a full breakfast and deli, grill, salad bar etc. for lunch. The cafeteria also provides onsite catering.
The UMass System Office has set aside work space for our guests and campus colleagues. Phones, laptop connections and a guest PC are available on a first-come first-serve basis. The guest cubicles are located outside the conference center near pole D9.
All UMass System Office guests requiring internet access will need to connect to UMASSP_GUEST. Please click here for visitor account and WiFi instructions.