By Garret Oliver, Business Associate, UPST
Have you met Buddy, our AI-powered virtual assistant? Available 24/7 on the UMass Unified Procurement Services Team (UPST) website, Buddy is here to make it easier than ever to get quick answers to your procurement-related questions.
How Can Buddy Help UMass Suppliers?
Buddy is designed to assist with a variety of supplier needs, including:
- Payment inquiries: Quickly check the status of payments.
- Updating your UMass supplier profile: Get step-by-step guidance.
- Submitting invoices: Find out where and how to send them.
- General inquiries: Quickly see insights on UMass purchasing requirements and open bids.
Why Use Buddy?
Buddy is a fast and efficient way to get the information you need at your own convenience! In addition, every interaction with Buddy helps it learn and grow, ensuring it becomes even better at addressing your specific needs over time.
How to Get Started
Simply visit the UPST website and look for Buddy in the bottom-right corner of the screen. Ask a question and see how Buddy can simplify your procurement experience today!
With Buddy, we’re committed to making your interaction with UMass as smooth and efficient as possible. Try it out and see the difference Buddy can make!