UMass encourages the use of Concur for booking business trips. Below are the main advantages of using the Concur Travel portal:
 

  • Policy Compliance and Assistance:
    • The Concur Travel booking portal advises you what is within UMass policy.
    • Travel registration is automatically completed for you.
    • Booked travel confirmations and information is easily accessible in Concur.
    • When traveling, CTP offers 24-hour phone assistance in the event of a flight delay or cancellation. 
  • Cost Savings and Discounts:
    • Access to preferred rates.
    • Air Carrier discounts are automatically applied
    • CTP offers low booking fees
  • Frequent Flyer Benefits:
    • You can enter your personal frequent flyer account numbers to earn miles
  • Environmental Awareness:
    • You can view carbon emissions associated with your travel.
  • Ticket Credit Management:
    • If you need to cancel prior to your trip, unused ticket credits will be saved in Concur and can be redeemed with a year for future business travel. Please