Policies and procedures that enable the recovery of information and critical technology in the event of a disaster.

Scope of Services

  • Managing disaster recovery for business-critical applications 
  • Creating and testing disaster recovery plans that include: 
    • Defined Disaster Recover Strategy 
    • Specific Recovery Tasks 
    • Recovery Dependencies 
    • Technical Verification Testing 
    • Recovery Criticality and Durations 
  • Disaster recovery support and plans are available for the following applications: 
    • Finance 
    • HR Direct 
    • Identity and Access Management 
    • Student Administration (COIN, ISIS, Wiser) 
    • Student Administration – Worcester 

Eligibility

This service is available to the following customers:

  • Amherst
  • Boston
  • Chan Medical School
  • Dartmouth
  • Lowell
  • President's Office