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January 04, 2018

At American, we’re constantly evaluating our procedures to ensure the best experience for your travelers. That’s why we’re changing our policy regarding “smart bags,” also known as “smart luggage,” effective January 15, 2018. Smart bags contain lithium battery power banks, which can pose a possible risk if stored in the cargo hold of the aircraft. Beginning January 15, American will require that the battery must be removed from any traveler’s smart bag in order to check it onto any American or American Eagle flight. Travelers may leave batteries installed in carry-on bags; however, the battery must be removable in case checking the bag becomes necessary. Smart bags from which batteries cannot be removed will not be accepted in the cabin or luggage hold. While this change is not required by the FAA at this time, we believe it will enhance safety and is in the best interest of our team members and our customers.

For more information about this policy, please visit:  http://news.aa.com/press-releases/press-release-details/2017/Travel-smart-with-smart-bags/default.aspx

 

January 04, 2018

The REAL ID Act establishes minimum security standards for license issuance and production and prohibits Federal agencies from accepting for certain purposes driver’s licenses and identification cards from states not meeting the Act’s minimum standards.

To learn more about this change, please visit: https://www.dhs.gov/real-id

 

December 20, 2017

Several airlines have shifted terminals at LGA airport recently.   Please click on link below for more information.

http://laguardiaairport.com/lgaonthemove/

December 08, 2017

Please click on link below regarding LGA Shuttle move.

LGA eFlyer

August 04, 2017

To ensure the security of airline passengers and the nation’s airports, the Transportation Security Administration (TSA) is implementing new, stronger screening procedures for carry-on items that require travelers to place all electronics larger than a cell phone in bins for X-ray screening in standard lanes. Following extensive testing and successful pilots at 10 airports, including Boston Logan. TSA plans to expand these measures to all U.S. airports during the weeks and months ahead.

Please click on link to read full article:

https://www.tsa.gov/news/releases/2017/07/26/tsa-raising-aviation-security-baseline-stronger-domestic-security-measures

March 22, 2017

Large electronic items are banned from passenger cabins on planes coming from Middle East and North Africa.  For the latest information, maintained by the Department of Homeland Security, please refer to these links:

o DHS Factsheet
o DHS Questions & Answers

 

 

November 03, 2016

Contracted non-refundable and refundable fares apply to this new market.  Tickets must be purchased through our approved travel agencies.  In addition to our discounts, traveler’s will also enjoy the following perks:

July 19, 2016

Effective August 15, 2016, Amtrak will be making some modifications to its Refund & Exchange Policy.

As always, please make sure you understand the rules & restrictions associated with your fare before purchasing.  For more information about this policy, please visit: https://www.amtrak.com/refund-and-exchange-policy

What is changing

Current policy

Policy August 15, 2016 and after

Refund fee, wherever it applies

10% of amount refunded in cash, check or credit card credit*

20% of amount refunded in cash, check or credit card credit*

Reserved coach and Acela Express business class (except Flexible fares)

Cancel 24 hours before departure to avoid refund fee

Cancel 48 hours before departure to avoid refund fee Touring passes (USA Rail Pass and California Rail Pass) Cancel one day before departure to avoid forfeiting amount paid Cancel two days before departure to avoid forfeiting amount paid
January 27, 2016

AIRLINES:
We have a new agreement with Southwest Airlines. Southwest is offering bonus frequent flyer points to travelers who book their travel through our preferred agencies. Please visit the travel website for more information about this promotion.

In addition to Southwest, we also have agreements with American Airlines, Emirates, JetBlue and Porter Airlines.

HOTELS:
Several hotels from the Marriott chain were added to the program.  Their rates are accessible through the Egencia booking tool, the Travel Collaborative, or via Marriott’s direct link:  Direct link to book UMass rates at selected Marriott Branded properties 

CAR RENTALS:
UMass continues to receive discounted rates with Enterprise/National Car, Avis/Budget and Hertz Car Rentals.  All rates are accessible through our travel agencies.

For more information about our University Travel Program, including the agreements, please visit the Travel Website or contact your Campus Travel Administrator.