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At American, we’re constantly evaluating our procedures to ensure the best experience for your travelers. That’s why we’re changing our policy regarding “smart bags,” also known as “smart luggage,” effective January 15, 2018. Smart bags contain lithium battery power banks, which can pose a possible risk if stored in the cargo hold of the aircraft. Beginning January 15, American will require that the battery must be removed from any traveler’s smart bag in order to check it onto any American or American Eagle flight. Travelers may leave batteries installed in carry-on bags; however, the battery must be removable in case checking the bag becomes necessary. Smart bags from which batteries cannot be removed will not be accepted in the cabin or luggage hold. While this change is not required by the FAA at this time, we believe it will enhance safety and is in the best interest of our team members and our customers.
For more information about this policy, please visit: http://news.aa.com/press-releases/press-release-details/2017/Travel-smart-with-smart-bags/default.aspx
The REAL ID Act establishes minimum security standards for license issuance and production and prohibits Federal agencies from accepting for certain purposes driver’s licenses and identification cards from states not meeting the Act’s minimum standards.
To learn more about this change, please visit: https://www.dhs.gov/real-id
Unlocking how to save money on flights!
Several airlines have shifted terminals at LGA airport recently. Please click on link below for more information.
Please click on link below regarding LGA Shuttle move.
To ensure the security of airline passengers and the nation’s airports, the Transportation Security Administration (TSA) is implementing new, stronger screening procedures for carry-on items that require travelers to place all electronics larger than a cell phone in bins for X-ray screening in standard lanes. Following extensive testing and successful pilots at 10 airports, including Boston Logan. TSA plans to expand these measures to all U.S. airports during the weeks and months ahead.
Please click on link to read full article:
Effective August 15, 2016, Amtrak will be making some modifications to its Refund & Exchange Policy.
As always, please make sure you understand the rules & restrictions associated with your fare before purchasing. For more information about this policy, please visit: https://www.amtrak.com/refund-and-exchange-policy
What is changing
Policy August 15, 2016 and after
Refund fee, wherever it applies
10% of amount refunded in cash, check or credit card credit*
20% of amount refunded in cash, check or credit card credit*
Reserved coach and Acela Express business class (except Flexible fares)
Cancel 24 hours before departure to avoid refund feeCancel 48 hours before departure to avoid refund fee Touring passes (USA Rail Pass and California Rail Pass) Cancel one day before departure to avoid forfeiting amount paid Cancel two days before departure to avoid forfeiting amount paid
We have a new agreement with Southwest Airlines. Southwest is offering bonus frequent flyer points to travelers who book their travel through our preferred agencies. Please visit the travel website for more information about this promotion.
In addition to Southwest, we also have agreements with American Airlines, Emirates, JetBlue and Porter Airlines.
Several hotels from the Marriott chain were added to the program. Their rates are accessible through the Egencia booking tool, the Travel Collaborative, or via Marriott’s direct link: Direct link to book UMass rates at selected Marriott Branded properties
UMass continues to receive discounted rates with Enterprise/National Car, Avis/Budget and Hertz Car Rentals. All rates are accessible through our travel agencies.