General Liability Information


The University of Massachusetts is a state agency of the Commonwealth of Massachusetts. As such, the University’s liability for the negligent acts of its employees is limited by Chapter 258 of the Massachusetts General Laws. Under these provisions, employees can be immune from liability for acts of negligence committed within the scope of their employment and the University’s liability for its employees’ negligence is capped at $100,000.00 per claim.

Claims against the University for negligence resulting in personal injury or property damage must be presented to the Attorney General of the Commonwealth of Massachusetts. Additionally, the University Treasurer’s Office is the primary point of contact for reporting general liability incidents and claims. Working in partnership with the University’s General Counsel’s Office, our office is responsible for the overall coordination, including investigating, managing and responding to the University’s general liability claims. We will provide notice of claims to the applicable insurance companies, and conduct a review of claims to assess liability and/or potential settlement prior to the filing of any suit. If suit is filed against the University for any negligence claims, the Attorney General’s Office represents the University and works closely with the University General Counsel’s Office and the University insurers in the defense.

Claims Administration

The University and Commonwealth departments involved in claims against the University are:

University of Massachusetts Office of the General Counsel
One Beacon Street, 31st Floor, Boston, MA 02108
Phone: 617-287-4064

University of Massachusetts Risk Management & Insurance Office
333 South Street, Suite 400, Shrewsbury, MA  01545-4176
Phone: 774-455-7575

Commonwealth of Massachusetts Attorney General’s Office
One Ashburton Place, Boston, MA 02108

Campus Representatives

Amherst Campus Representative
Ruth Yanka
Administration and Finance

Boston Campus Representative
Darryl Mayers
Contacts and Compliance

Dartmouth Campus Representative
Michael Lagrassa
Administrative Services

Lowell Campus Representative
Eileen Trott
Controller's Office

Medical School Campus Representative
Bill Tsaknopoulous
Administration and Finance

Worcester City Campus Corporation Representative
Roberta Alera
Financial Services

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