Listen to Voicemail Messages (Shrewsbury Office)

Accessing Messages

From Your Office Phone

  1. Press Message Waiting Key if flashing or dial 5‐5555
  2. Enter your security code

From another office phone that has voicemail

  1. Dial extension 5‐5555, when the system answers
  2. Press [*] then [#] sign
  3. Enter your phone extension (5-digit number) and security code

From an external phone

  1. Dial 774‐455‐5555
  2. When the system answers, press the # key
  3. Enter your phone extension (5-digit number) and security code

Using Number Prompts

Action Phone Prompts
To listen to new messages Press 1, then 1
To listen to all messages Press 1, then 3
To listen to saved messages Press 1, then 5
To rewind a message five seconds Press 1
To return to the beginning of a message Press 1, then 1
To pause and unpause a message Press 2
To advance a message five seconds Press 3
To slow down the speed of a message Press 4 (Press 4 again for slowest speed)
To increase the speed of a message Press 6 (Press 6 again for fastest speed)
To skip to the next saved message Press #
To reply to a message Press 8
To forward a message Press 6
To delete a message Press 7
To save a message Press 9
To quit voicemail Press *

Last Updated

Amy Thompson
April 30, 2019