Forwarding Your Phone (Shrewsbury Office)

How to Forward Your Desk Phone

This allows you to call forward your number to any internal or external number.

  • From the Phone screen, scroll right to access the Features menu.
  • Select "Call Forward" to activate. When you hear dial tone, enter the number you are forwarding to.  Ater you enter the forwarding number, you hear a confirmation tone. An icon appears on the upper left corner of the screen indicating Call Forward is activated.

Note: for external numbers, you need to put in the (9) prior to the 10 digit number.

 

Remove Call Forwarding

  • From the Phone screen, scroll right to access the Features menu.
  • Make sure the Call Forward is shaded in yellow.  Press the button next to Call forward, the icon in the upper left should disappear, then press Exit.

Last Updated

Amy Thompson
April 30, 2019