UMSO Help Desk
When inviting a campus or external user to SharePoint Online, first check if the person has an existing Office 365 account. Boston, Dartmouth, and Lowell users should all have existing accounts. However, if a user from Amherst or the Medical School has never logged into SharePoint before, the user must reach out to his or her help desk for an account first. Once you have confirmed the person has an account, you can enter in his or her email address in the appropriate SharePoint permission group to invite the person. Note that Amherst users may have sub-domain email accounts so please check with the user on the exact naming of his or her Office 365 username before inviting the user.