Enable Duo on a Mobile Phone

  1. Using the website link provided to you (ex. HR Direct, etc.), use your umassp credentials to login.
  2. Select the Start setup button.
  3. Choose the Type of Device you will be adding.
  4. Select the Continue button.
  5. Enter your mobile number in the Phone Number field. 
  6. Select the This is the correct number checkbox. 
  7. Select the Continue button.
  8. Select the Type of Phone.
  9. Select the Continue button.
  10. After installing the Duo Mobile App for your device, select the I have Duo Mobile installed button.
  11. Either scan the barcode on the screen to activate the Duo Mobile app or have an activation link emailed to you instead.
  12. After activating your Mobile app, select the Continue button.
  13. On My Settings & Devices window, select the Ask me to choose an authentication method value from the When I log in dropdown.
  14. Select the Continue to Login button.

Last Updated

Kelly Weeks
July 28, 2019