Eduroam Installation & Support

Setup Instructions

Use the instructions below to configure your device for eduroam. If more instruction is needed, use the Detailed Setup link associated with your operating system.

Windows 7/10

  1. Open the Windows Installer (authentication required)
  2. Select the Win7 or Win10 installer (depending on your operating system)
  3. Click Run to allow the file to configure your system
  4. IMPORTANT: When prompted for username and password, enter your email address (e.g., jdoe@umassp.edu) and password.
  5. Click Finish
  6. Connect to the network ID “eduroam”

For more details on setup please use the following instructions:

Windows 7 – Detailed Setup

Windows 10 – Detailed Setup

Mac OS X

  1. Connect to the network ID “eduroam”
  2. IMPORTANT: When prompted for username and password, enter your email address (e.g., jdoe@umassp.edu) and password.
  3. Accept the certificate

For more details on setup please use the following instructions:

Mac OS X – Detailed Setup

iPhone, iPad & Other Apple Mobile Devices

  1. Connect to the network ID “eduroam”
  2. IMPORTANT: When prompted for username and password, enter your email address (e.g., jdoe@umassp.edu) and password.
  3. Accept the certificate

For more details on setup please use the following instructions:

iOS – Detailed Setup

Android

Please use the following instructions to configure an Android device to eduroam:

Android – Detailed Setup

Other Device

Please use the following instructions to configure any other device to eduroam:

Other Device – Detailed Setup

Password Change

Once you have successfully connected to the eduroam network, your user credentials will be cached in your device and information will not need to be entered again until you are required to change your password.

Please follow the instructions below to re-configure your device(s) to connect to the eduroam network after a network password change.

Eduroam Password Reset Procedure

This new wireless configuration will allow you to connect to wireless networks at any participating eduroam location:

Participating US Locations

https://www.eduroam.us/institutions

Participating World Wide Eduroam Locations
https://www.eduroam.us/