UITS - Services - Statuspage.io Alerts

Electrical Shutdown for Beacon Street Planned Maintenance

THIS IS A SCHEDULED EVENT Nov 15, 22:00 EST  -  Nov 17, 16:00 EST

Nov 8, 13:32 EST
Scheduled - Starting at 10 p.m. on Friday, November 15th, there will be some electrical work at One Beacon Street that will result in some sections of the floor on 31, 32 and the entire concourse level to lose power. Power is anticipated to be restored by 4 p.m. on Sunday, November 17th.

The Beacon Street building will be inaccessible during the outage. In addition, you will not be able to remotely connect to Beacon St. computers during this time. Please power off your desktops and laptops at the end of the business day on Friday, November 15th. You may want to consider taking your laptop home with you on Friday.

HR Direct Planned Maintenance

Nov 15, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 15, 11:25 EST
Scheduled - HR Direct will be updated with the latest patches from PeopleSoft for regulatory and tax updates in preparation for calendar year-end activities beginning Friday, November 15, at 1:00 p.m until 5:30 p.m.

You may experience a brief loss of connectivity to HR Direct on Friday, November 15, between 5:00 p.m. and 5:30 p.m. If so, please log back into HR Direct.

Multiple Applications - Partial Outage

Nov 14, 17:48 EST
Resolved - Monitoring systems detected that multiple services were partially unavailable on Thursday, November 14, from 5:00 p.m. until 5:15 p.m. Services were restored and we continue to closely monitor the system. We are actively investigating the root cause.

Terra Dotta - Study Abroad Partial Outage

Nov 6, 14:16 EST
Resolved - Terra Dotta - Study Abroad was unavailable from approximately 1:25 p.m. until 1:45 p.m. today. Access has been fully restored and we continue to closely monitor the system. We are actively investigating the root cause.

Summit Partial Outage

Nov 6, 14:13 EST
Resolved - Monitoring systems detected that Summit was unavailable from 1:05 p.m. until approximately 1:25 p.m. today. Access has been fully restored and we continue to closely monitor the system. We are actively investigating the root cause.

Finance Production System Planned Maintenance

THIS IS A SCHEDULED EVENT Nov 1, 17:00 EDT  -  Nov 3, 17:00 EST

Oct 29, 16:39 EDT
Scheduled - To maintain regulatory compliance the UITS Application team will be conducting this scheduled maintenance.
The Production PeopleSoft Finance System will be unavailable starting on Friday, November 1, 5:00 p.m. through Sunday, November 3, 5:00 p.m.

Terra Dotta - Travel Registry Planned Maintenance

THIS IS A SCHEDULED EVENT Oct 30, 07:00 - 09:00 EDT

Oct 29, 16:45 EDT
Scheduled - Terra Dotta - Travel Registry will be unavailable due to planned maintenance on Wednesday, 10/30 from 7:00 a.m. until 9:00 a.m.

Studyabroad Cold Fusion Hotfix

Oct 24, 17:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 24, 17:03 EDT
Scheduled - Applying hotfix to coldfusion 2016, update 12 to correct significant product functionality challenges in the production environment

Terra Dotta - Study Abroad Planned Maintenance

THIS IS A SCHEDULED EVENT Oct 23, 07:00 - 08:00 EDT

Oct 22, 12:06 EDT
Scheduled - On 10/23/19 from 7 AM to 8AM Terra Dotta - Study Abroad will be unavailable due to planned maintenance.

Student Services Planned Maintenance

THIS IS A SCHEDULED EVENT Oct 19, 17:00 EDT  -  Oct 20, 12:00 EDT

Oct 16, 21:26 EDT
Scheduled - To maintain regulatory compliance the UITS Application team will be conducting scheduled maintenance. The Production PeopleSoft Student System and integration points for Boston (WISER), Dartmouth (COIN), and Lowell (SiS) will be unavailable starting on Saturday, October 19, at 5:00 p.m. through Sunday, October 20, 12:00 p.m.

International Services - Major Outage

Oct 15, 15:48 EDT
Resolved - On Tuesday, October 15, 2019, Travel Registry, Study Abroad and Sunapsis were unavailable from 3:10 p.m until 3:45 p.m. We apologize for the service disruption.

myUMB Applicant Portal - Partial Outage

Oct 9, 13:04 EDT
Resolved - The myUMB Applicant Portal is available. We apologize for the service interruption.

Oct 9, 12:21 EDT
Investigating - Some UMB users are getting an error accessing the applicant portal.. Actively working as an issue.

Office 365 (SharePoint) - Degraded Performance

Oct 8, 13:41 EDT
Investigating - SharePoint sites are intermittently available. When the sites are available, documents can only be edited online. A support request has been opened with Microsoft.

UMSO Network Services Planned Maintenance

THIS IS A SCHEDULED EVENT Oct 6, 07:00 - 13:00 EDT

Oct 1, 14:26 EDT
Scheduled - The UITS Infrastructure Team will be conducting scheduled maintenance.
• 333 South Street, Shrewsbury: All network access (wired and wireless) for the President’s Office will be unavailable.
• One Beacon Street, Boston: The wireless network on the 31st - 32nd floors, and Concourse areas will intermittently be unavailable during this maintenance window.
• VPN Access: VPN 1 (umsovpn1) will be unavailable during this time. VPN 2 (umsovpn2) will remain available for use.

Zoom - Partial Outage

Sep 23, 12:02 EDT
Resolved - Starting Friday, September 21, 2019, you may have experienced Zoom meetings expiring within 40 minutes or a limit on the number of meeting attendees. Our vendor Zoom fixed their account configuration error for UMSO at 11:00 am on Monday, September 23, 2019, to fully restore our service.

One Beacon Street Planned Maintenance

THIS IS A SCHEDULED EVENT Sep 22, 07:00 - 11:00 EDT

Sep 20, 13:31 EDT
Scheduled - All network access on the 31st - 32nd Floors, and Concourse area of the One Beacon Street location will be unavailable during this time.

Finance Production - Major Outage

Sep 6, 09:16 EDT
Resolved - Access to the Finance application has been restored and all pages are accessible. We apologize for the service disruption.

Sep 6, 08:52 EDT
Update - We are continuing to investigate this issue.

Sep 6, 08:23 EDT
Investigating - The Finance production application is unavailable. We are actively investigating. We apologize for the service disruption.

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