UITS - Services - Statuspage.io Alerts

UM-Plan Planned Maintenance

THIS IS A SCHEDULED EVENT Aug 19, 12:00 - 18:00 EDT

Aug 16, 12:53 EDT
Scheduled - UM-Plan will be unavailable due to a system upgrade from 12 noon to 6 pm.

Travel Registry Planned Maintenance

THIS IS A SCHEDULED EVENT Aug 6, 06:00 - 09:30 EDT

Aug 3, 14:39 EDT
Scheduled - Travel Registry will be unavailable due to migration to Windows 2016 servers.

Production Services Planned Maintenance

THIS IS A SCHEDULED EVENT Aug 4, 05:00 - 17:00 EDT

Aug 1, 16:30 EDT
Scheduled - On Sunday, August 4, 5:00 AM until 5:00 PM, maintenance in the UITS South Street Data Center that houses the Production environments for UITS Shared Services, including the Secure Access Login Page, HR Direct, Finance, Summit, Student (Boston, Dartmouth, Lowell, and UMass Medical) applications is being conducted. Services will be unavailable during this event. Please plan accordingly.

Web Services Planned Maintenance

THIS IS A SCHEDULED EVENT Jul 31, 21:00 EDT  -  Aug 1, 00:00 EDT

Jul 31, 16:07 EDT
Scheduled - Massachusetts.edu and UMassp.edu are undergoing maintenance tonight, July 31st, between the hours of 9:00 p.m. and 12 midnight. The websites may be unavailable for very short periods during this maintenance.

UMSO Slack - Partial Outage

Jul 29, 11:44 EDT
Monitoring - Beginning at 10:54 a.m. today you may be experiencing issues with sending or receiving messages in our Slack workspace. The Slack team is on the case. We'll report back once we have an update to share.

HR Direct - Degraded Performance

Jul 26, 15:10 EDT
Resolved - Employee Self Service Weekly Time Entry in HR Direct is fully available.

Jul 26, 14:36 EDT
Monitoring - Employee Self Service Weekly Time Entry in HR Direct may be unavailable due to system updates that are in progress. We expect Employee Self Service Weekly Time Entry in HR Direct to be fully available by 4:00 p.m. today. We apologize for any service disruption.

VPN1 Appliance Planned Maintenance

THIS IS A SCHEDULED EVENT Jul 18, 07:00 - 07:15 EDT

Jul 16, 09:59 EDT
Scheduled - The UMSOVPN1 appliance will be off line during this time. If you need to connect to VPN during that time, please use UMSOVPN2.UMASSP.EDU. To do so, open your Cisco AnyConnect VPN Client and type UMSOVPN2.UMASSP.EDU in the “Connect to” field. All other information will remain the same.

Summit - Major Outage

Jul 17, 06:49 EDT
Monitoring - Batch running late.
CSW is running late. All jobs are running long. I will update with more information later this morning.

VPN1 Appliance Planned Maintenance

THIS IS A SCHEDULED EVENT Jul 12, 07:00 - 07:15 EDT

Jul 11, 15:36 EDT
Scheduled - The UMSOVPN1 appliance will be off line during this time. If you need to connect to VPN during that time, please use UMSOVPN2.UMASSP.EDU. To do so, open your Cisco AnyConnect VPN Client and type UMSOVPN2.UMASSP.EDU in the “Connect to” field. All other information will remain the same.

Student Services - Major Outage

Jun 25, 06:40 EDT
Investigating - Many student services are currently unavailable, including Student Production (Boston, Dartmouth, Lowell), Check Status, Parent, UMass Custom Application, and ID Email Lookup. We are actively investigating. We apologize for the service disruption.

Travel Registry Scheduled Maintenance

THIS IS A SCHEDULED EVENT Jun 21, 20:00 - 22:00 EDT

Jun 19, 14:22 EDT
Scheduled - Travel Registry will be unavailable for scheduled maintenance.

Sunapsis Scheduled Maintenance

THIS IS A SCHEDULED EVENT Jun 21, 06:00 - 08:00 EDT

Jun 19, 14:20 EDT
Scheduled - Sunapsis will be unavailable for scheduled maintenance.

StudyAbroad Planned Maintenance

THIS IS A SCHEDULED EVENT Jun 20, 20:00 - 21:00 EDT

Jun 19, 14:10 EDT
Scheduled - StudyAbroad will be unavailable for planned maintenance.

Summit Student - Partial Outage

Jun 18, 07:18 EDT
Monitoring - Summit Student is running late. The estimated completion time is 8:30 to 9:00 am.

Batch running late.

Jun 11, 08:54 EDT
Resolved - Service now available.

Jun 11, 07:35 EDT
Investigating - There was an issue in the batch last night. Batch is running late. Summit CSW should be available before 9AM.

Cloud-Based Email Migration Planned Maintenance

THIS IS A SCHEDULED EVENT Jun 9, 20:00 EDT  -  Jun 10, 08:00 EDT

Jun 3, 15:57 EDT
Scheduled - There will be an email and calendar outage on Sunday, June 9 at 8:00 PM. As a result; you should plan on not regaining access until 08:00 AM on Monday, June 10th. Updates will be posted as batches complete.

HR Direct Maintenance

Jun 2, 12:25 EDT
In progress - HR Direct and ePAF will not be available until 3 pm, Sunday, June 2nd..

Jun 2, 12:18 EDT
Scheduled - HR Direct and ePAF will not be available until 3 pm on Sunday, June 2, 2019.

HR Direct Maintenance

THIS IS A SCHEDULED EVENT May 31, 17:00 EDT  -  Jun 2, 12:00 EDT

May 29, 15:23 EDT
Scheduled - HR Direct will be unavailable during this time.

Document Imaging (Boston, Dartmouth, Lowell) - Outage

May 30, 10:23 EDT
Monitoring - Service now available.

The DI Application is available and we have observed users logging in. We are monitoring the health of the service currently.

May 30, 09:49 EDT
Investigating - System currently unavailable. Actively working as an issue.
We are aware investigating reports of users currently unable to log into the document imaging system both web and client applications.

Pages