University Information Technology Services
UMass Boston, Dartmouth, and Lowell use the Oracle Business Intelligence as the primary reporting system. This web-based system, branded within the University as Summit, provides a full range of reporting and analysis tools, from interactive dashboards to ad hoc queries.
UITS provides campuses with application configuration and management support, job scheduling and execution management, and designated user support for the Summit Application. The team provides solutions at both the database level and reporting level including the modeling of physical and logical data structures. The team not only configures reporting data for University Shared Services but also offers these services for Campus-specific development. In addition, the Summit team provides change request support and migration and issue escalation as needed. Each Product Manager is responsible for communicating with the governance bodies and campus leads through a standard communication model.
- UMass Boston
- UMass Dartmouth
- UMass Lowell