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August 04, 2017

To ensure the security of airline passengers and the nation’s airports, the Transportation Security Administration (TSA) is implementing new, stronger screening procedures for carry-on items that require travelers to place all electronics larger than a cell phone in bins for X-ray screening in standard lanes. Following extensive testing and successful pilots at 10 airports, including Boston Logan. TSA plans to expand these measures to all U.S. airports during the weeks and months ahead.

Please click on link to read full article:

March 22, 2017

Large electronic items are banned from passenger cabins on planes coming from Middle East and North Africa.  For the latest information, maintained by the Department of Homeland Security, please refer to these links:

o DHS Factsheet
o DHS Questions & Answers



November 03, 2016

Contracted non-refundable and refundable fares apply to this new market.  Tickets must be purchased through our approved travel agencies.  In addition to our discounts, traveler’s will also enjoy the following perks:

September 12, 2016

Two new enhancements will be coming 9/27/16.

Egencia Itinerary:  will include new, easy-to-use trip management features:

  • Search forms: easily find an itinerary using more advanced search criteria
  • Itinerary new display: identify the most important trip details on air, hotel, car and train reservations.
  • Trip tools: create a personalized trip view, with the ability to rename and organize trips using the merge and split functions.

Read more about the new itinerary change design in this user guide: egencia-itinerary-updates

Egencia Rail:  new rail design and capabilities:

  • Amenities display: Acela train? Quiet coach? WiFi? Power outlets? Travelers will shop knowing which amenities are offered in each train.
  • E-Ticket:  travelers will conveniently receive their Amtrak ticket via email.
  • On-Line cancellation: Rail bookings can now be canceled through the booking tool.

Read more about the new Amtrak design and features in this user guide: egencia-rail-updates


July 19, 2016

Effective August 15, 2016, Amtrak will be making some modifications to its Refund & Exchange Policy.

As always, please make sure you understand the rules & restrictions associated with your fare before purchasing.  For more information about this policy, please visit:

What is changing

Current policy

Policy August 15, 2016 and after

Refund fee, wherever it applies

10% of amount refunded in cash, check or credit card credit*

20% of amount refunded in cash, check or credit card credit*

Reserved coach and Acela Express business class (except Flexible fares)

Cancel 24 hours before departure to avoid refund fee

Cancel 48 hours before departure to avoid refund fee Touring passes (USA Rail Pass and California Rail Pass) Cancel one day before departure to avoid forfeiting amount paid Cancel two days before departure to avoid forfeiting amount paid
March 24, 2016

Hampton Inn & Suites, Worcester is offering UMASS travelers a $140.00 per night rate until the end of the year.  This is a brand new hotel, scheduled to open April 1, 2016.  The hotel is located 2.5 miles from UMASS Medical School Worcester.  Rate includes hot breakfast, WiFi and shuttle service within a 5 mile radius. Rate can be booked through our preferred agencies, direct or via a booking link you’ll find on our travel website by clicking the link above.

January 27, 2016

We have a new agreement with Southwest Airlines. Southwest is offering bonus frequent flyer points to travelers who book their travel through our preferred agencies. Please visit the travel website for more information about this promotion.

In addition to Southwest, we also have agreements with American Airlines, Emirates, JetBlue and Porter Airlines.

Several hotels from the Marriott chain were added to the program.  Their rates are accessible through the Egencia booking tool, the Travel Collaborative, or via Marriott’s direct link:  Direct link to book UMass rates at selected Marriott Branded properties 

UMass continues to receive discounted rates with Enterprise/National Car, Avis/Budget and Hertz Car Rentals.  All rates are accessible through our travel agencies.

For more information about our University Travel Program, including the agreements, please visit the Travel Website or contact your Campus Travel Administrator.

January 21, 2016

Due to the impending storm, most airlines are waiving change/cancel fees for those traveling on Friday, January 22nd to/from the mid-Atlantic states, and Saturday, January 23rd to/from the Northeast.

Please visit the airline’s website for more information.

Safe travels!

December 09, 2015

On December 15, 2015 Egencia is introducing a new hotel product that will enhance your hotel shopping experience.  Hotel displays and maps will be much more dynamic, clear and concise in terms of hotel rate types, refundability, point eligibility and where your hotel receipt comes from.  You can also filter your search results specifically to your hotel stay and requirement needs.

Please review the short video below detailing how to use the new Egencia hotel product.

Click on the link below to view the video:

November 24, 2015

The Smart Traveler Enrollment Program (STEP) is a free service to allow U.S. citizens and nationals traveling abroad to enroll their trip with the nearest U.S. Embassy or Consulate.