2: University Policies, Guidelines, State & Federal Laws

2.1 Policies, Guidelines and Laws
Central Admin Guidelines

All central administrative guidelines are below:

Board-Approved Policies

The Board of Trustees has published several policies on personnel.  They can be accessed and reviewed through the Board of Trustees Policies page.

Other State and Federal Laws

State Laws

Federal Laws

2.2 Equal Opportunity
Equal Opportunity and Accessibility

The University of Massachusetts’ is committed to provide a welcoming and respectful work and educational environment, in which all individuals within the University community may benefit from each other’s experiences and foster mutual respect and appreciation of divergent views.  The University will not be tolerant of conduct which violates rights guaranteed by the law or University policies.  Accordingly, the University prohibits unlawful discrimination and harassment based upon protected characteristics, and related retaliatory conduct, in accordance with all federal and state anti-discrimination laws and regulations, including those covering affirmative action: Executive Order 11246, Titles VI and VII of the Civil Rights Act of 1964, The Civil Rights Act of 1991, Sections 503 and 504 of the Rehabilitation Act of 1973, Americans with Disabilities Act of 1990 as Amended 2008, Age Discrimination Act of 1967, Equal Pay Act of 1963, the Genetic Information Nondiscrimination Act of 2008 (GINA), Veterans Assistance Act of 1972, Title IX of the Education Amendments Act of 1972, and Massachusetts General Law Chapter 151B, as well as other applicable state and federal laws.

2.2.1 Accommodations & Accessibility
Accommodations & Accessibility

The University of Massachusetts President’s Office is committed to providing equal opportunities in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University through its compliance with Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act (ADA) of 1990.

Qualified individuals with disabilities will receive reasonable accommodations. A qualified individual with a disability is an employee or applicant for employment who can perform the essential functions of the job with or without a reasonable accommodation provided by the President’s Office. The essential functions of the job are the major duties of that job or the primary reason the job exists. An employee or applicant with a disability seeking a reasonable accommodation should contact Jennifer Forsberg, Senior HR Generalist, at jforsberg@umassp.edu or 774-455-7567.

You may print the Accommodation Request Form and send to Jenn Forsberg at the Office of Human Resources, 333 South Street, Shrewsbury MA or email it to jforsberg@umassp.edu

As a measure to eliminate or mitigate barriers for disabled staff and students, the Office of the President has formed an Accessibility Working Group, comprised of staff from HR, Information Technology Services, and University Communications.  This group is currently evaluating the tools and processes available to our staff and will update this website accordingly.

2.2.2 Non-Discrimination & Harassment Guidelines & Procedures
Non-Discrimination and Harassment Guidelines and Complaint Procedures

Pursuant to its Non-Discrimination and Harassment BOT policy, Doc. T16-040, The University of Massachusetts President’s Office (“President’s Office”) prohibits unlawful discrimination, harassment, and retaliation against anyone based on religion, color, creed, race, marital status, veteran or military status, age, sex, (including sexual harassment), gender identity or expression, sexual orientation, national origin, ethnicity, disability, genetic information, or any other legally protected class, in education, admission, access to or treatment in, its programs, services, benefits, activities, and terms and conditions of employment at the President’s Office.

University President’s Office Non-Discrimination and Harassment Complaint Procedures/ Guidelines

How Complaints and Reports Are Handled

The reporting of a Discrimination Claim or retaliation in violation of the Policy may be made by any individual, including staff, visitors, volunteers, contractors, applicants for employment, and others participating in a President’s Office sponsored activity, or providing services to the President’s Office who believes he/she has been subject to discrimination, harassment, sexual harassment, or retaliation in violation of the Policy.  The person reporting an incident, may file a complaint with the Office of Human Resources, President’s Office.

Andrew Russell, Assistant Vice President of Human Resources, Title IX Coordinator
Office of Human Resources, President’s Office
333 South Street
Shrewsbury, MA -01545-4176
774-455-7590
arussell@umassp.edu

Jacquie Kittler, Assistant Director of Human Resources, Deputy Title IX Coordinator
Office of Human Resources, President’s Office
333 South Street
Shrewsbury, MA -01545-4176
774-455-7559
jkittler@umassp.edu

In addition, there are other types of uncivil or disrespectful behaviors, not based on protected class, which are prohibited by the University of Massachusetts. The Principles of Employee Conduct describes these expectations.

At any time, you may contact the following regarding filing an external complaint.

Massachusetts Commission Against Discrimination (MCAD)

The MCAD, a state agency, monitors discrimination in the areas of housing, employment, loans, and educational opportunities.  Any person claiming to be aggrieved by an alleged unlawful practice may file a complaint with this agency. The offices to contact are:

Springfield Office:
Massachusetts Commission Against Discrimination
436 Dwight Street, Suite 220
Springfield, MA 01103
(413) 739-2145

Boston Office:
Massachusetts Association Against Discrimination
One Ashburton Place, Room 601
Boston, MA 02108
(617) 994-6000
TTY (617) 994-6196

Office of Federal Contract Compliance Programs (OFCCP)/ Department of Labor

On October 5, 1978, President Carter signed Executive Order 12086. This order is the most recent amendment to Executive Order 11246.  It gives OFCCP the compliance responsibility for equal opportunity programs previously assigned to eleven other federal agencies.  This agency monitors discrimination in employment and in educational institutions (including hiring, upgrading, salaries, fringe benefits, training, and other conditions of employment) on the basis of race, color, religion, national origin, or sex. The local office to contact is:

Office of Federal Contract Compliance Programs
U.S. Department of Labor
Boston District Office
John F. Kennedy Federal Building
Room E-235
Boston, MA 02203
(617) 624-6780

Equal Employment Opportunity Commission (EEOC)

The EEOC monitors discrimination in employment under Title VII which prohibits discrimination in employment (including hiring, upgrading, salaries, fringe benefits, training, and other conditions of employment) on the basis of race, color, religion, national origin or sex.  The local office to contact is:

U.S. Equal Employment Opportunity Commission
John F. Kennedy Federal Building
475 Government Center
Boston, MA 02203
(800) 669-4000
TTY (800) 669-6820

Office for Civil Rights (OCR)/U.S. Department of Education

The OCR monitors: 1) Title IX, which specifies prohibitions against discrimination on the basis of sex in educational programs; 2) the Rehabilitation Act of 1973, which prohibits discrimination based on handicap in areas related to employment, program accessibility, and student programs.  Anyone who has a complaint relating to sex discrimination or discrimination based on personal impairment may contact:

U.S. Department of Education
Office for Civil Rights
5 Post Office Square
8th Floor/Suite 900
Boston, MA 02109-3921
(617) 289-0111
TTY (800) 877-8339  617-289-0111
TDD: 877-521-2172

Resources for Employees

Employee Assistance Program

ComPsych is a provider of GuidanceResource services. Your GuidanceResources benefits will give you and your dependents confidential support, resources and as well as provides resources and referrals for sexual assault, dating/domestic violence, legal assistance, and other needs that our employees may have.  These services are provided at no charge to employees of the President's Office. This service is available 24/7 by calling 844.393.4983.  You can find more information on the Compsych here

Relevant Forms, Policies, Guidelines, Federal and State Statutes

See the section "2.2.4 Resources" below.

2.2.3 Title IX Compliance
Title IX Compliance

Consistent with Title IX of the Education Amendments of 1972, and the University’s, Non-Discrimination and Harassment policy (“Policy”) BOT policy, (Doc. T16-040), the University does not discriminate against students, faculty or employees based on sex in any of its programs or activities, including but not limited to educational programs, employment, and admission.  Sex discrimination including sexual harassment, sexual violence such as rape, sexual assault, sexual battery and sexual coercion or retaliation is prohibited by Title IX and by the University.  The University is committed to responding promptly and effectively when it learns of any form of possible discrimination based on sex.  

University President’s Office Non-Discrimination and Harassment Complaint Procedures/ Guidelines, which includes Title IX procedures for Students/Interns working at the President’s Office.

Complaint Resolution Procedures for Allegations Involving Students at the Presidents Office

Student/intern employees working at the President’s Office may bring a complaint of discrimination or harassment including Sexual Violence to the Office of Human Resources, President’s Office:

Andrew Russell, Assistant Vice President of Human Resources, Title IX Coordinator
Office of Human Resources, President’s Office
333 South Street
Shrewsbury, MA -01545-4176
774-455-7590
arussell@umassp.edu

Jacquie Kittler, Assistant Director of Human Resources, Deputy Title IX Coordinator
Office of Human Resources, President’s Office
333 South Street
Shrewsbury, MA -01545-4176
774-455-7559
jkittler@umassp.edu

These complaints of Sexual Violence and claims of domestic violence or dating violence (collectively “Relationship Violence”) or retaliation related to such claims where a student worker/intern working at the President’s Office is a complainant or respondent, will NOT be investigated by the President’s Office.  These claims will be forwarded and investigated in accordance with the complaint procedures of the respective student’s campus provided below, and working closely with the Office of Human Resources at the President’s Office.

Campus Title IX Website Title IX Coordinator Contact
UMass Amherst https://www.umass.edu/titleix Debora D. Ferreira 413-545-3164
UMass Boston https://www.umb.edu/odi/title_ix_process Georgiana Melendez 617-287-4818
UMass Dartmouth http://www.umassd.edu/eeo/titleixandsexualassaultharassment/ Deborah Majewski 508-999-9293
UMass Lowell https://www.uml.edu/Prevent/Reporting.aspx Clara Orlando 978-934-2100
UMass Medical www.umassmed.edu/dio.equal-opportunity/title-ix-incident-investigative/ Carla Carten 508-856-2179

For complaints that involve non UMass students/interns that work at the President’s Office, the Office of Human Resources at the President’s Office will reach out to the respective student’s applicable educational institution and will work closely with the applicable educational institution and their Title IX process.

The Title IX Coordinators at the respective University of Massachusetts campuses will also be able to provide information or guidance about resources available that provide counseling and support.

Confidential Counseling and Support Resources

ComPsych-Employee Assistance Program- (EAP)

ComPsych is a provider of GuidanceResource services. Your GuidanceResources benefits will give you and your dependents confidential support, resources and information for personal and work-life issues.  These services are provided at no charge to employees of the President's Office.

Call 844.393.4983.  You'll speak to a counseling professional who will listen to your concerns and can guide you to the appropriate services you require.

Shrewsbury Police
Police Department
106 Maple Avenue
Shrewsbury, MA 01545
Phone: 508-841-8577
Emergency: 911

RAINN

Among its programs, RAINN created and operates the National Sexual Assault Hotline at 800.656.HOPE(4673). This nationwide partnership of more than 1,100 local rape treatment hotlines provides victims of sexual assault with free, confidential services around the clock.

RAINN also offers an Online Hotline, a secure web-based hotline that provides live and completely confidential help to victims through an interface as intuitive as instant messaging.

Rape Crisis Centers

Central Mass:
Worcester, 800-870-5905 Hotline, 508-852-7600, TTY: (888) 887-7130
Wayside Victim Services, Milford 800-511-5070 Hotline, 508-478-4205
Voices Against Violence- Framingham, 800-593-1125, Hotline (TTY) 508-626-8686

Greater Boston:
Boston Area Rape Crisis Center, Cambridge 800-841-8371, TTY: (617) 492-6434

Western Mass:
Elizabeth Freeman Center, Pittsfield, 413-443-0089, Hotline (TTY) 413-499-2425
Center for Women & Community (CWC), Amherst, 413-545-0800, Hotline 888-337-0800

As the above contact information may be subject to change, current contact information on rape crisis centers in Massachusetts can be found at http://www.mass.gov/eohhs/gov/departments/dph/programs/community-health/dvip/violence/rape-crisis-centers.html

Resources for Employees

See the section "2.2.4 Resources" below.

2.2.4 Resources
Relevant Forms, Policies, Guidelines, Federal and State Statutes

Non-Discrimination and Harassment BOT policy, Doc. T16-040

Non-Discrimination and Harassment Guidelines and Complaint Procedures

Non-Discrimination and Harassment Complaint Form

Title VII of the Civil Rights Act of 1964, as amended

The Equal Employment Opportunity Commission

Equal Employment Opportunity Poster

Principals of Employee Conduct BOT policy, Doc. T96-136 

Title IX of the Education Amendments of 1972